Lume Delivery

Every delivery, tracked from order to doorstep

Lume Delivery plans routes, assigns couriers, and shows a live status for every order — connected to every sales channel you use.

  • Courier workflow
  • Live order statuses
  • Connected to every sales channel
Lume DeliveryCouriers · live
Live
#3241B. Tashkentov
On the way
#3240N. Yusupova
Delivered
#3239
Assigned
Next handoffs
#3242Chilonzor, 1218:20
#3243Yunusobod, 4518:35
#3244Mirzo Ulugbek, 718:50
Platform capabilities

Everything to plan, run, and track delivery

Every order follows a clear path, while the warehouse, courier, and customer see the same status.

01

Courier assignment

Automatic or manual, by zone or workload.

  • Auto-assign by zone
  • Manual reassignment
  • Courier workload balance
  • In-house or outsourced couriers
02

Live tracking

Customer and staff both see order status in real time.

  • Live courier location
  • Order status for the customer
  • ETA updates
  • Delivery notifications
03

Route planning

Group stops into an efficient run.

  • Multi-stop routes
  • Optimized stop order
  • Delivery time windows
  • Manual route adjustments
04

Zones & pricing

Configure delivery areas and fees.

  • Delivery zones on a map
  • Zone-based pricing
  • Free delivery thresholds
  • Branch-level rules
05

Proof of delivery

Every handoff is confirmed.

  • Photo or signature confirmation
  • Delivery status history
  • Failed delivery reasons
  • Customer confirmation
06

Delivery analytics

See what's working and what isn't.

  • On-time delivery rate
  • Average delivery time
  • Courier performance
  • Cost per delivery
One connected workflow

From a confirmed order to a delivered package

The order moves through every stage automatically, from confirmation to hand-off.

  1. 01

    An order is confirmed

    From retail, e-commerce, or the restaurant, every order lands in one queue.

  2. 02

    A courier is assigned

    Automatically by zone, or manually by a dispatcher.

  3. 03

    The courier delivers

    Live status updates as the order moves toward the customer.

  4. 04

    The delivery is confirmed

    Status, timing, and proof sync back to reports and customer history.

Built for every fleet
In-house courier teamsOwn + outsourced couriersMulti-branch delivery zones

Contact us today

Leave your details and we will contact you to prepare the right automation setup for your business.

Launch and setup are included in the planSupport helps your team work from day one
Lume Delivery — courier and order tracking